Common Troubleshooting

Most export issues are temporary and resolve with a quick refresh. Try reloading the page and exporting again. If the problem continues, check your internet connection and make sure you're not exceeding any plan limits. Still stuck? Reach out to support@blng.ai and we’ll help.

This can happen if you've hit your daily generation limit on the Starter plan, or if there’s a temporary server delay. Wait a few minutes and try again. If you're on Pro or Enterprise and still experiencing issues, feel free to contact us directly at support@blng.ai.

Make sure you’re using a supported browser (we recommend Chrome or Safari), and that your input format follows the current prompt or sketch guidelines, please visit our documentation page . If things still aren’t working, contact us at support@blng.ai.